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Shipping Policy

Effective Date: March 3, 2026

Thank you for shopping with Snot Store! Because our slime products are handmade in small batches, we take care in preparing and packaging each order.

This Shipping Policy explains how and when your order will be processed and delivered.

1. Order Processing Time

All products are handmade to order or prepared in small batches.

  • Processing Time: 1-3 business days (Monday–Friday, excluding holidays)

  • During product drops, sales, or high-volume periods, processing times may extend up to 10 business days.

You will receive a confirmation email after placing your order and a separate shipping confirmation email with tracking information once your order ships.

2. Shipping Methods & Carriers

We ship from Florida using major carriers such as:

  • USPS

  • UPS

  • FedEx

Shipping options and estimated delivery times are shown at checkout.

Delivery timeframes are estimates provided by the carrier and are not guaranteed.

3. Shipping Rates

Shipping costs are calculated at checkout based on:

  • Package weight

  • Destination

  • Selected shipping speed

Occasionally, we may offer free shipping promotions, which will be clearly stated on our website.

4. Domestic Shipping (United States)

We currently ship within the United States.

Estimated delivery after shipment:

  • Standard Shipping: 2–7 business days

  • Expedited Shipping: 1–3 business days

Please note that carrier delays, weather conditions, or peak holiday seasons may impact delivery times.

5. Incorrect Addresses

Customers are responsible for providing accurate shipping information.

If:

  • An incorrect address is provided

  • A package is returned due to delivery failure

  • A package is refused

The customer will be responsible for reshipping costs.

We are not responsible for packages delivered to an incorrect address provided at checkout.

6. Lost, Stolen, or Delayed Packages

Once an order is handed to the shipping carrier, Snot Store is not responsible for:

  • Lost packages

  • Stolen packages

  • Carrier delays

If your tracking number shows delivered but you did not receive your package, please:

  1. Check with neighbors

  2. Contact your local post office

  3. File a claim with the carrier

We are happy to assist you in locating your shipment, but we cannot guarantee replacement or refund for carrier-related issues.

7. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Include your order number

  • Provide clear photos of the damaged product and packaging

We will review the issue and determine an appropriate resolution, which may include replacement or store credit.

8. Warm Weather Advisory (Important for Slime)

Slime is sensitive to temperature.

During hot weather:

  • Slime may arrive sticky or melted

  • This is normal and reversible

To restore slime:

  • Allow it to cool at room temperature

  • Add small amounts of activator (if included)

  • Knead until desired texture returns

Temperature-related texture changes are not considered defects.

9. Order Changes & Cancellations

Because orders move quickly into production:

  • Changes or cancellations must be requested within 12 hours of purchase

  • After production begins, orders cannot be canceled

10. Contact Us

For shipping questions, please contact:

The Snot Store LLC

3122 Mahan Dr #801-240

Tallahassee Florida, 32308

United States

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